This was the perfect hotel in the ideal location for us. Our well-equipped room was extremely clean and quiet, and we had everything we needed including coffee maker and kettle, air conditioning, different lighting modes, a large bathroom with toiletries, luggage storage space, and good Wi-Fi connection. Our beds were large and very comfortable. The breakfasts were delicious, with a wide range of options including local pastries. We also ate dinner at the hotel on a couple of evenings and enjoyed the amazing light shows afterwards. The friendly and helpful staff made sure we had a wonderful stay. We were upgraded to a room on the Executive Floor, which made our visit even more special; we have visited the Lumen hotel previously in a 'standard' room and that was also perfect. When we return to Lisbon again we would not even consider staying anywhere else.
Katharine
2024년 10월
Really clean and comfortable, staff were very accommodating and helpful. Decor was lovely. Rooftop pool area was very nice. Great location that was very convenient. Tablet in room had loads of info and was helpful for anything.
Marissa
2024년 10월
I like the cleanliness and the comfort. The amenities are good. The local is great, near the subway, restaurants, etc.
Paulo
2024년 11월
The suite is spacious, nice table to work, and I loved the modern style and TV sets that allowed to connect to my mobile devices.
Guillermo
2024년 3월
The facilities are superb: modern, new, clean, stylish, and comfortable! The location is great, too - it is no more than 2km away from all the main sights. There are shops and restaurants within walking distance from the hotel. Also, since we read that some people complained about the voucher system - it is great! If you choose not to get your room cleaned you get a €5 voucher to spend at the hotel (e.g. 2 glasses of beer (worth €6) for €1 - what's not to like!)
Lola
2022년 9월
A wonderful stay. Our room was spacious, extremely comfortable and gave us a lovely restful time in the afternoon after some exploring in beautiful Lisbon. I particularly enjoyed the balcony over looking 2 sides of the hotel. The bed was extremely comfortable and gave us a great nights sleep preparing us well for more exploring the next day. Very nice toiletries offered in the bathrooms. The staff throughout the hotel are wonderful (from front of house, to those in the restaurants and bars to those in house keeping). All were very helpful, expert in their customer service and always with a smile. They make the hotel a very happy place. The restaurants served delicious food. We had breakfast and lunch in the hotel and the food was always fresh, tasty, of a high quality and offering a good variety. We also had a late supper one evening of your club sandwich and it was the best I have ever eaten. We really enjoyed the Lisbon Light Show which we watched from the bar.
Mary
2025년 3월
I stayed in this hotel in August and we were delighted with the cleanliness and service of this hotel. It was clear that everyone on their team was trained to be very professional and polite. We were lucky as we received an upgraded room from the front-office manager who was very welcoming as well as all the other staff members that received us. The area is not too busy, since it is slightly outside of the city center. But since the accessibility is great in Lisbon we had no issues with it being slightly further. They have a very nice variety of pastries for breakfast and the other options are satisfactory too. Overall, I would definitely recommend this hotel if you're thinking of going to Lisbon.
Patiphan
2024년 10월
The rooms were spacious. We had an interconnecting room which worked really well for us. Lovely, big, clean bathroom with fabulous shower. The staff were polite and courteous, nothing was too much trouble, especially the restaurant staff at breakfast time. Thank you so much to Simon especially who made us a perfect pot of tea every morning. The Lumen light show again made this hotel a little bit different and was entertaining to watch.
Judith
2025년 3월
The location of the hotel is very convenient - not quite in the center (which is good), but not far away. The nearest metro station is less than a minute away. Marquês de Pombal is only a 10-minute walk away. Wonderful staff, especially at the reception. A very solid breakfast. Quite a spectacular Light Show in the evening. We had room 413 for two - a very clean room, equipped with everything necessary.
Ashot
2023년 2월
Nice place to stay, very helpful staff. Good location. I liked breakfasts and lunch buffet. Tasty food with a wide variety of choices. The size of the room is just fine, for 1 person even big. I liked the vouchers for skipped cleaning, saved some of my money for food. In summary I feel the care to people who stay in this hotel. That makes the stay pleasant.
Symonets
2025년 2월